Importing and exporting customers with Excel

Bulk-upload your customers with their balances from an Excel file, or download the list as Excel.

3 min readUpdated: October 2026

When switching from another program, instead of entering your customers and their balances one by one, you can bulk-upload them with an Excel file and download your current customer list as Excel.

Importing with Excel

  1. Prepare your file

    Download the ready-made template, delete the sample rows and enter your own customers: Download customer template (.xlsx). If you prepare your own file, fill in the following columns without a header row, with the first customer on the first row:

    ColumnContent
    ACustomer name (up to 100 characters)
    BBalance (numbers only)
    CBalance type: B for what the customer owes you (credit sales), A for what you owe the customer. Enter only A or B; values such as "Debt", "Credit", 1 or 2 are not recognized and the balance is not recorded.
    DAddress
    EPhone (up to 11 digits)
    FTax office
    GTax no.
    HPayment term (days)
    ICredit limit
    JNote about the customer
  2. Upload the file

    On the Customers page, press 1 Import, select your .xlsx file and click Import.

    Import customers with Excel window: column layout and file selection
  3. Check the preview

    The data is listed on a preview page; check that the Balance Type column shows debt or credit (if it's empty, column C was not recognized). When you press Import data and confirm, the customer cards and their balances are created.

Exporting

2 Export downloads your customer list as an Excel file. You can use it to make a backup or send it to your accountant.

Before uploading a large list, try a file with a few rows. If a customer with the same name already exists, that row is skipped (not updated). Save the file as .xlsx. The exported list has a different column layout; use the template for importing.

This can't be done in the desktop app. Import/export customers with Excel in the web panel; the customers come to the desktop app by sync.

This can't be done in the mobile app. Import/export customers with Excel in the web panel.

Related articles

Stuck somewhere? Message us on WhatsApp and our support team will help.
Get support