New interface guide (BenimPOS 4.0): where do I find things?
Screens that changed after the update: the new place of actions on the sales screen, text size and theme settings, and why there is no going back to the old version.
With BenimPOS 4.0, the look of the desktop, web and mobile apps has been renewed. No features were removed; most of them have only moved. Your products, sales, customers and reports are not affected by the update. On this page you can find the new place of the actions you are used to and how to adjust the screen to suit you.
Frequently asked questions
Can I go back to the old version or the old look?
No, there is no going back to the old version. The desktop, web and mobile apps are updated together and work with the same data; staying on an old version stops sync and cloud backup from working properly. The interface is the same for all users; there is no per-user choice of look such as classic / modern.
To get used to it faster, take a look at the Where do I find things? table and the display settings below. If you cannot find an action you are looking for, message our WhatsApp support line with what you want to do and on which page; we will show you where it is now.
Did my data change with the update? Was anything deleted?
No. The new design only changes the look; your sales, stock, customer and report data stay as they are. If the figures in the desktop app look different from the web after the update, this is caused by sync, not by the design; see the desktop and web data do not match page.
Can I change the colors? The screen is too faded / too bright.
You can choose between a light and a dark theme (details below, depending on your app). Other than that, there is no color choice at the moment. If the screen looks faded, also check the brightness and contrast settings of your monitor.
The text is too small or too large and does not fit on the screen.
In the desktop app you can make the text larger or smaller for all screens; on the web you can use the browser zoom. If a button or option is not visible on the screen, it is usually because the text size is too large for the screen; make it one step smaller and look again.
I want a new feature or a change. Where can I send it?
You can send your suggestions to our WhatsApp support line; they are passed on to the development team. Requests are assessed according to demand, so no exact date can be given. New features are announced in the Announcements area of the web panel: Notifications and announcements.
Are updates paid?
No, all updates are free.
Desktop: where do I find things?
Every page you open from the menu opens as a tab in the main window; you switch between tabs by clicking. Ctrl+W closes the open tab; on the sales screen, Esc closes only the open panel (it does not close the sales screen).
| What do you want to do? | New place |
|---|---|
| Open the sales screen | The large New Sale card on the home page, Enter while on the home page, or New Sale in the left menu |
| Cash / Card / On account / Split | F1 / F2 / F3 / F4 or the payment buttons at the bottom right; Other for extra payment types |
| Search for a product by name | Type the name in the barcode box and press Enter, or use Find product (F6): type part of the product name, stock code or barcode |
| See the purchase price and stock while searching | The Sale, Purchase and Stock switches in the Find product window (depending on your permissions) |
| Add many of the same product | Type the quantity and an asterisk in the barcode box first: 5*barcode. The asterisk is now used for quantity |
| Check a price (without adding to the receipt) | Price check (F7) |
| Discount on a line | The % button on the receipt line; for a discount on the whole receipt, the Discount box under the receipt |
| Change the price during a sale | Click the Price cell on the line and type (manager or staff with price editing permission). To change it permanently, double-click the product name and save it on the product card |
| Add a note to a product | Right-click the line on the receipt › Add Product Note |
| Sale note, phone, price type | The ⌄ button on the customer line (price type, sale note and phone) |
| Amount without a barcode (miscellaneous) | The Amount box under the receipt › Add |
| Change | The Paid box under the total, or the 20 / 50 / 100 / 200 quick amount buttons |
| Take a return | Return mode under the receipt; for a return from a specific receipt, Products › Accept Product Return |
| Reprint / open the last sale | F9, the Sale complete card shown after the sale, or the last sale info in the top bar; for older sales, the Recent sales card on the home page and Reports › Sales Report |
| Automatic receipt, customer display, service charge | Devices and options at the top right of the sales screen › SALE OPTIONS |
| Sale on a past date, sale on behalf of a staff member | Devices and options › TRANSACTION DATE AND STAFF |
| Send to the fiscal cash register / card terminal | Devices and options › FISCAL REGISTER / CARD TERMINALS; the send to device button on the card after the sale |
| Collect a payment from a customer | With a customer selected, the payment icon on the customer line, or Devices and options › Add payment to customer |
| Several customers at the same time | The Cart 1–8 strip above the receipt |
| Sync status | The Data integration card on the home page and Sync now |
| Version number | The very bottom of the home page and the account info on the right of the top bar |
Desktop: adjust the screen to suit you
Text size
On the Settings › Profile settings page, press A− Smaller or A+ Larger on the Text size card and reopen the app with Restart now. The setting applies to all screens and is stored on this computer.
Light / dark theme
On the Display card on the same page, choose Light or Dark as the THEME. The customer display always stays in the light theme.
Sales screen layout
On the sales screen, in Devices and options › DISPLAY, change the size of the quick products on the right with Product cards (Auto, Small, Medium, Large) and the width of the receipt on the left with Receipt area (Default, Wide, Wider). The product area on the right cannot be hidden completely; for more room for the receipt, widen the Receipt area and make the Product cards smaller.
Full screen and Windows scaling
F11 turns full screen on and off. If everything still looks large, try lowering the Scale value in Windows Settings › System › Display (e.g. 100% instead of 125%).
Touchscreen till
If you do not use a physical keyboard, turn on the on-screen keyboard: Virtual keyboard on a touchscreen.
The DID YOU KNOW? tips shown when the sales screen opens are the fastest way to learn the shortcuts. All shortcuts: How to make a sale.
Preferences such as text size, theme, sales screen layout and automatic receipt are specific to the computer. When you install on a new computer, set them again.
Web: where do I find things?
| What do you want to do? | New place |
|---|---|
| Sales screen | New Sale in the left menu (cart icon); F11 for full screen |
| Cash / Card / On account | F8 / F9 / F10; Split to split the payment |
| Search for a product by name | Type a few letters of the name in the barcode box, or press F6. You can type the words in any order |
| Check a price | Price check (F7) |
| Line discount, product note, permanent price | The % button on the cart line: discount, product note, the product's recent sales and Permanently update the product's sale price |
| Receipt discount, miscellaneous amount, return | Discount, Misc. amount and Return mode under the cart |
| Recent sales | Options › Recent sales (last week); Print to print the last sale |
| Automatic printing, customer display, scale | Auto thermal print, Open customer display on second monitor and Scale mode in the Options panel |
| Sale on a past date, staff selection | The Note, phone and other details button next to the customer line |
| Size of the quick product cards | Options › Product cards (Auto / Small / Medium / Large) |
Web: display settings
- Dark theme: on the My Profile › Other Settings tab, turn on Dark Theme and press Update & Save.
- Text size: use the browser zoom: Ctrl++ zooms in, Ctrl+− zooms out, Ctrl+0 returns to the default. The browser remembers this setting for the site.
- Touchscreen: Virtual Keyboard on the My Profile › Other Settings tab.
If a button or product name looks missing on the web page after an update, refresh the page (F5); if that does not help, clear the browser cache and sign in again.
Mobile: where do I find things?
- Home screen: Summary in the bottom bar, the large New Sale button in the middle, and Menu. The summary screen shown at startup is part of the new design.
- Menu: actions are grouped into sections: Sales & Products, Accounts, Reports, Finance and Management. For branches, Menu › Branches.
- Sales screen: the barcode field, customer selection and 5 separate receipts at the top; Discount, Return, Misc. and Price check in the tool chips; other actions in the ••• menu.
- Price, discount and note on a line: tap the product line on the receipt.
- Barcode with the camera: Scan barcode at the bottom right of the sales screen.
- Print / share the receipt: the printer icon at the top after the sale.
- Settings and version: Menu › Profile (the version number is at the bottom of the page).
You cannot go back to an older version of the mobile app. Keep the app up to date from Google Play / the App Store. For mobile issues: Mobile app: frequently asked questions.