Updating and backing up the desktop app
Update the desktop app, back up your data, and get your data back when you change computers or after formatting.
The web and mobile apps keep your data in the cloud; cloud data is backed up several times a day. In the desktop app, your data is also stored on your computer; keeping the desktop app up to date and taking extra backups if you want is up to you.
Updating the desktop app
- New versions are checked on the app's login screen. Answer Yes to "A new version of BenimPOS is available", or click New version ready · Update now on the login screen.
- The download screen shows the progress and time remaining; when the download finishes, the installation starts by itself. Don't turn off the computer or close the app during this time.
- The update doesn't interrupt the app while it is open; you'll be asked the next time it opens. Updates are free.
- For mandatory updates, the download starts straight away.
Manual backup
Backup page
Open Settings › Manual backup.
Choose a folder
Press Choose backup folder and back up and choose a folder. So that it isn't lost if the computer is formatted, choose a drive other than the system drive (e.g. D:) or a USB stick.
Done
You'll see the message "Your backup was completed successfully". The backup is a copy of the local database files.
If you have internet and a license, all the data on desktop is already synced to your cloud account. When you change computers or format the computer, just reinstall the desktop app and log in with the same account; the data is downloaded from the cloud. There is no restore-from-backup screen on desktop; our support team helps when needed.
Don't run the app from inside a .zip file, and don't delete or move the database files (.mdf / .ldf) in the app folder.
Backing up web data
Your cloud data is backed up automatically. To keep your own copy, you can download products (Products › Excel Import / Export › Export), customers (Customers › Export), suppliers and reports as Excel files. We recommend doing these exports before actions such as bulk deletion or large Excel imports.
Your data is always kept in its latest state; there is no way to go back to a past date. Deleted records can't be restored.
The mobile app keeps data in the cloud; no separate backup is needed. Keep the app up to date from Google Play / App Store; the version number is shown at the bottom of the Menu › Profile page.